At J F Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, read our reviews on Auto Trader.
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George P15/10/2022
Fabulous service and attention to detail
John was super helpful and very friendly. Picked up a great little Seat Ibiza and the whole process was very easy. Would strongly recommend.
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Shaun O05/08/2022
Professional five-star experience
From first contact to arriving to see the car and drive it, the whole experience was very straightforward and professional. John answered any questions I had and helped me with the purchasing process, so I have no hesitation in saying I was a real 5-star experience and I’d recommend JF to anyone. Thanks guys!
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Mark F09/05/2021
First class service & competitive price - BMW 435d
Great private trader with a quality selection of cars Car was advertised at a competitive price and John gave a fair part exchange valuation on my 420d which we agreed on before I traveled 2:40hrs I’m picky and the car was presented and exceeded our expectations and was ready for test drive. John & his son were welcoming and put no pressure on the sale which was a refreshing change. Completed sale on the day and had the pleasure of driving new car home Would definitely recommend as offering fantastic personal service, unlike the big main dealers. Thanks for the great service and hope to use you again in the future Mark & Sharon
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Lisa E08/05/2021
Top garage top blokes
Super service would recommend them to anyone who picked the car up this morning very happy with it.
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John C06/02/2021
Decent deals from decent people.
Very pleasant buying experience. The third car we have bought as a family from JF Autos and would not hesitate to recommend them to friends and family. A fair deal and happy to go the extra mile. Our latest purchase is being delivered to us as we can’t get there for a few days. Much prefer dealing with J F Autos than a main dealer with sharp-suited salesmen who are there one day and gone the next.
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Alice C30/11/2020
Would recommend
The trader was incredibly friendly on the phone and in person. The car is in good condition, clean, and tidy. MOT was requested and done very quickly and the transaction was simple.
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Zach C30/10/2020
Great dealer
They were very accommodating when purchasing my Golf GTD. I was unable to collect it for a week but they kindly reserved it for me. Communication was excellent and the purchase was easy. The dealer gave a comprehensive run-through of the car, had serviced it before the sale, and threw in a warranty with the purchase. They were swift with paperwork and made the whole process simple. I'm really enjoying the car and would highly recommend J F Autos.
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K P08/01/2020
100% Would Recommend
JF Autos is clearly a family-based workplace that cares about giving the best customer experience, they are very easy to contact and speak with having two numbers to contact. The minor problems I did have with the coil packs on two separate occasions several weeks after buying the car were dealt with quickly and easily, for free, and they even collected and dropped the car off. For sure would recommend it.
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Harriet B23/09/2019
10/10, amazing!!
Hands down the best customer service I've ever had! Before buying my car with John I was torn between another one that was closer to London and his. I chose John's partly due to the amazing reviews he had had. Unfortunately, the car that I chose needed some work done to it which wasn't noticeable before I bought it. I called John when I noticed the problem and he immediately told me to come back to him with the car and he would see to it being fixed himself instead of trying to get it fixed in London after being messed around by quite a few garages (I nearly spent £900 out of my own back pocket, even though it was under warranty). John was more than happy to help, knew his stuff picked me up from the train station, and dropped me back with no fuss. Cannot recommend these guys enough, FAB cars and amazing customer service! 10/10!!!
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Jackie12/05/2019
Excellent Service
I purchased a Toyota Aygo today having viewed it last weekend and the service was excellent. Nothing was too much trouble. I will definitely recommend that you pay them a visit to look at their cars.
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J W19/01/2019
Recommended
We had a great experience with John at of autos with a simple transaction many thanks.
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Kyran H03/07/2018
Excellent service
Bought a car last month and was very pleased with the condition it was in, both inside and out. The service provided was genuine and honest answers to questions. Great local dealer, who I would recommend.